It’s Saturday. You got the sale circular in your newspaper, or in the mail. Since you got it today, the sale must start today, right?
Not exactly. Sales run Sunday to Saturday. If it’s in the ad, it won’t go on sale until Sunday. The dates of the sale are on the back of the circular, if you’re not sure.
But to be fair, what you call a “sale” actually encompasses several things. There are actual sales; they are usually what are in the ad. Sometimes there are a few things that don’t make it into the ad; sometimes, a few things in the ad fall into other categories. But generally, “in the ad” equals “on sale.”
Something else that shows up in the ad is the “Low Price.” That tends to be our normal price; we’re just bragging that we sell it for less than the other guys. Often, that’s not even the case – our “Low Price” is the same as Wal-Mart’s or Best Buy’s, at least within a few dollars. Hold out for a sale if you can.
“Price Cuts” are like sales, but they last longer. The item might be marked down for as much as a month, but it’s going back up at the end of that period. If there’s a sign on the shelf bragging about a “Price Cut,” check the date – sometimes, someone forgets to take them down, and then I get yelled at. I don’t know why; I’ve never set a sale price in my life.
Then, there’s “Clearance.” Clearance items have those little reddish tags on them. Clearance items are priced as marked; if the item is 25% off and the tag reads “$9,” it costs $9 and originally cost $12. See how that works? Clearance stickers usually have the original price, the percent discount, the current price, and the DPCI (item number) on them – so we know when a sticker has been scraped off one item and stuck to another.
Sometimes, two similar-looking items will be different prices. Sometimes, the wood-stained furniture is on sale, but the white-painted furniture isn’t. I can’t mark down the white furniture for you, because it’s not an error; the ad specifically says “wood-stained,” and that’s all there is to it. Sometimes, the black shoes are clearanced out but the brown ones are not. This means that the brown shoes still sell well, but no one is buying the brown ones. I can’t give you the brown shoes at the clearance price. Sometimes, an item is on clearance at one store but not another. That means that one store sells it well and the other doesn’t. That’s just how it is.
We only give rain checks for sale items. If it is in the sale circular, and it is not a seasonal, Low Price, or clearance item, we give rain checks. Otherwise, we don’t.
But the story of rain checks will have to wait until some other time.
Sunday, September 17, 2006
Sunday, September 10, 2006
Price Check
“Wow,” I said, sounding concerned. “Are the price scanners still broken?”
Now, full disclosure: the price scanners were broke recently – if, by “recently,” you mean “June.” And I am legitimately concerned about them being broken, because I use them when I’m shopping.
But that quote? I say that when I’m asked to do a price check while ringing your purchases up. Roughly translated, it means, “Why haven’t you already taken care of this?”
What am I talking about?
Throughout the store, there are red posts. These have a call button you can push if you need help, a phone Team Members can use to communicate with Guests or cashiers, and a price scanner. If you run the bar code under the scanner, it will tell you the current price.
So if you’re not sure if a particular item is on sale, or if you can’t find the price tag on the shelf (if it’s been put away properly, you should be able to, but that doesn’t always happen), or if you don’t know which of two items is a better deal, you can use these scanners to find out.
The scanners are on the same system as the registers and the Team Members’ scan guns, so you can be assured that the price that comes up on the scanner is current – and that if it’s wrong on the scanner, it’s wrong in the register, too, so you can be prepared to deal with that (or, better yet, inform a Team Member in the department, so that he or she can fix it right away).
The scanners are there for your convenience, so that you don’t have to lug around items that you’re not sure you want. In the end, though, that works out into our convenience, as well. So, ultimately, it helps everyone if you use the price scanners instead of waiting until you get to the register.
Now, full disclosure: the price scanners were broke recently – if, by “recently,” you mean “June.” And I am legitimately concerned about them being broken, because I use them when I’m shopping.
But that quote? I say that when I’m asked to do a price check while ringing your purchases up. Roughly translated, it means, “Why haven’t you already taken care of this?”
What am I talking about?
Throughout the store, there are red posts. These have a call button you can push if you need help, a phone Team Members can use to communicate with Guests or cashiers, and a price scanner. If you run the bar code under the scanner, it will tell you the current price.
So if you’re not sure if a particular item is on sale, or if you can’t find the price tag on the shelf (if it’s been put away properly, you should be able to, but that doesn’t always happen), or if you don’t know which of two items is a better deal, you can use these scanners to find out.
The scanners are on the same system as the registers and the Team Members’ scan guns, so you can be assured that the price that comes up on the scanner is current – and that if it’s wrong on the scanner, it’s wrong in the register, too, so you can be prepared to deal with that (or, better yet, inform a Team Member in the department, so that he or she can fix it right away).
The scanners are there for your convenience, so that you don’t have to lug around items that you’re not sure you want. In the end, though, that works out into our convenience, as well. So, ultimately, it helps everyone if you use the price scanners instead of waiting until you get to the register.
The Belt Part II
Your clothing will not drag on the conveyor belt if you just set it there.
Conveyor belts are a lot like escalators. The belt moves around and around, but you – or your purchases – stay still. When you go up or down on the escalator, your feet do not drag, or pick up the dirt from the stair you are standing on.
Likewise the conveyor belt. If you put your shirt – even your white shirt – on the conveyor belt, it’s no different than, say, setting it on the counter. Sure, it might not be the cleanest surface in the store, but it’s not like you’re dragging it on the floor.
Now, if you’re really worried about it, feel free to set your clothing on top of one of your other purchases (just make sure I can reach everything). I should warn you, though – my belt is probably cleaner than some of your boxes.
On that note, let me mention the cleanliness of the belt. Sometimes, there are wet spots on the conveyor belt. There are generally two reasons for this:
First, I just cleaned the belt, and it hasn’t had time to dry completely.
Second, someone placed a cold item on the belt, and the condensation dripped off.
Now, in the first case, clearly the belt is clean, or at least cleaner than it was before I wiped it down. Still, many Guests would prefer to set their nice, new clothing on the dry, dirty belt than the newly cleaned, slightly damp one. Fine.
In the second case, though, think about it. Condensation is re-liquefied water vapor. When something really cold is exposed to hot, damp air (as the air tends to be in Philadelphia in the summer), the coldness actually causes the moisture in the air to get cold enough to turn from a gas to a liquid. This water sticks to the cold items, usually sodas or frozen dinners.
The water, in other words, came directly from the air. Assuming your food products are clean, the water that is on the belt is probably cleaner than the stuff coming out of the water fountain (which, if you’re curious, is located right next to the rest room).
So either way, if there’s a damp spot on the belt, it’s likely to be the cleanest spot there. Now, you might have items you don’t want getting wet, no matter how clean it is. But if it’s dirt, not water, you fear, you’re in good shape on my slightly damp conveyor belt.
Conveyor belts are a lot like escalators. The belt moves around and around, but you – or your purchases – stay still. When you go up or down on the escalator, your feet do not drag, or pick up the dirt from the stair you are standing on.
Likewise the conveyor belt. If you put your shirt – even your white shirt – on the conveyor belt, it’s no different than, say, setting it on the counter. Sure, it might not be the cleanest surface in the store, but it’s not like you’re dragging it on the floor.
Now, if you’re really worried about it, feel free to set your clothing on top of one of your other purchases (just make sure I can reach everything). I should warn you, though – my belt is probably cleaner than some of your boxes.
On that note, let me mention the cleanliness of the belt. Sometimes, there are wet spots on the conveyor belt. There are generally two reasons for this:
First, I just cleaned the belt, and it hasn’t had time to dry completely.
Second, someone placed a cold item on the belt, and the condensation dripped off.
Now, in the first case, clearly the belt is clean, or at least cleaner than it was before I wiped it down. Still, many Guests would prefer to set their nice, new clothing on the dry, dirty belt than the newly cleaned, slightly damp one. Fine.
In the second case, though, think about it. Condensation is re-liquefied water vapor. When something really cold is exposed to hot, damp air (as the air tends to be in Philadelphia in the summer), the coldness actually causes the moisture in the air to get cold enough to turn from a gas to a liquid. This water sticks to the cold items, usually sodas or frozen dinners.
The water, in other words, came directly from the air. Assuming your food products are clean, the water that is on the belt is probably cleaner than the stuff coming out of the water fountain (which, if you’re curious, is located right next to the rest room).
So either way, if there’s a damp spot on the belt, it’s likely to be the cleanest spot there. Now, you might have items you don’t want getting wet, no matter how clean it is. But if it’s dirt, not water, you fear, you’re in good shape on my slightly damp conveyor belt.
Signs
Sorry about missing last week. The move to New York was hectic, and the process of getting internet access continues to be hectic. But to make it up to you, I'll be posting not just one entry for today, not just two entries for this and last week, but three entries today. So enjoy.
Where’s the bathroom?
You’re almost done with your shopping, and thanks to that soda you’ve been carrying around (and yes, I can throw out the bottle for you once it’s paid for), you have to go. So you ask me where the restroom is.
Turns out, it’s right behind you. And you actually could have found that out on your own. How?
Look up.
There’s a large sign hanging from the ceiling that reads “Rest Rooms.” That would be where the restroom is. Often, you are standing directly under it when the need presents itself.
There’s also a large sign hanging from the ceiling that reads “Fitting Room.” That would be where the fitting room is. Trying things on is a great way to avoid having to return them (although I’ll give the men a break; the fitting room is tucked neatly between little girls’ clothing and maternity wear. Awkward).
Do you see where I’m going with this?
Not all of the signs are hanging from the ceiling. Some are attached to the walls. Scrawled across the wall in neon lights are the phrases “Guest Service,” “Electronics,” and “Grocery,” to name a few.
Some of the signs are less obvious. The ATM has a small “ATM” sign hanging over it, but since the machine is in a corner next to Guest Service, you’re unlikely to see the sign from across the store. Fair enough.
Generally, though, you can find any department in the store by looking up. You can find out which registers are open by looking up. You can find the Taco Bell by looking up.
Supposedly, the last place anyone looks for anything is up. That’s why I thought it would be a good idea to give you…
A heads-up.
Where’s the bathroom?
You’re almost done with your shopping, and thanks to that soda you’ve been carrying around (and yes, I can throw out the bottle for you once it’s paid for), you have to go. So you ask me where the restroom is.
Turns out, it’s right behind you. And you actually could have found that out on your own. How?
Look up.
There’s a large sign hanging from the ceiling that reads “Rest Rooms.” That would be where the restroom is. Often, you are standing directly under it when the need presents itself.
There’s also a large sign hanging from the ceiling that reads “Fitting Room.” That would be where the fitting room is. Trying things on is a great way to avoid having to return them (although I’ll give the men a break; the fitting room is tucked neatly between little girls’ clothing and maternity wear. Awkward).
Do you see where I’m going with this?
Not all of the signs are hanging from the ceiling. Some are attached to the walls. Scrawled across the wall in neon lights are the phrases “Guest Service,” “Electronics,” and “Grocery,” to name a few.
Some of the signs are less obvious. The ATM has a small “ATM” sign hanging over it, but since the machine is in a corner next to Guest Service, you’re unlikely to see the sign from across the store. Fair enough.
Generally, though, you can find any department in the store by looking up. You can find out which registers are open by looking up. You can find the Taco Bell by looking up.
Supposedly, the last place anyone looks for anything is up. That’s why I thought it would be a good idea to give you…
A heads-up.
Sunday, August 27, 2006
The Belt
Do you know how the conveyor belt moves forward? It may seem like magic, but I know you’re too smart to fall for that explanation. You may think I control it with a little switch you can’t see. Some have guessed that there’s a scale that detects the weight and stops it when it does.
Actually, there is a little switch, but I’m not supposed to touch it. I’m not sure why, actually, but never mind. Let’s just say that, when I’m ringing up your purchases, that isn’t the mechanism in question.
It’s actually a laser, sort of. See, on one side of the front of the belt is a light, and on the other side is a sensor. When the sensor no longer detects the light, the belt stops. When it does, the belt restarts.
That means that if you place very thin, flat items, or clear items, on the belt, the light might go right over or through it. So the belt doesn’t stop and stuff piles up and gets messy. Solution? Place these things on top of or next to more solid items.
That also means that if you move stuff away from the front of the belt, the belt will just keep pulling it forward. Your options there are: wait for the belt to time out and stop on its own, or let it go up to the front so I can reach it.
But speaking of stacking, I have a request. See, I’m not a tall person. My arms are not long. Now if you buy, for example, a bookshelf, the box could easily take up the entire length of the belt. That’s fine. And you might stack your other purchases on top of the long box. That’s fine, too.
But I can’t reach the things at the very back of the belt because my arms are short. They won’t move up, because the sensor light is blocked. And I can’t move the box forward without disrupting – and perhaps breaking – your other items. In other words, without help, I cannot scan your items. So if you’re going to stack things on top of long boxes, please keep them stacked near the front of the belt, within my arm span. And if you can’t do that, please be watchful so you can push the stuff on the back up. You want to be out of the store quickly, and I want to help you (and keep my productivity rating high). Let’s make this easy for both of us.
Actually, there is a little switch, but I’m not supposed to touch it. I’m not sure why, actually, but never mind. Let’s just say that, when I’m ringing up your purchases, that isn’t the mechanism in question.
It’s actually a laser, sort of. See, on one side of the front of the belt is a light, and on the other side is a sensor. When the sensor no longer detects the light, the belt stops. When it does, the belt restarts.
That means that if you place very thin, flat items, or clear items, on the belt, the light might go right over or through it. So the belt doesn’t stop and stuff piles up and gets messy. Solution? Place these things on top of or next to more solid items.
That also means that if you move stuff away from the front of the belt, the belt will just keep pulling it forward. Your options there are: wait for the belt to time out and stop on its own, or let it go up to the front so I can reach it.
But speaking of stacking, I have a request. See, I’m not a tall person. My arms are not long. Now if you buy, for example, a bookshelf, the box could easily take up the entire length of the belt. That’s fine. And you might stack your other purchases on top of the long box. That’s fine, too.
But I can’t reach the things at the very back of the belt because my arms are short. They won’t move up, because the sensor light is blocked. And I can’t move the box forward without disrupting – and perhaps breaking – your other items. In other words, without help, I cannot scan your items. So if you’re going to stack things on top of long boxes, please keep them stacked near the front of the belt, within my arm span. And if you can’t do that, please be watchful so you can push the stuff on the back up. You want to be out of the store quickly, and I want to help you (and keep my productivity rating high). Let’s make this easy for both of us.
Sunday, August 20, 2006
Trash
I don’t mind tossing out your (paid-for) wrappers, bottles, or cups. Sometimes, though, it’s easier to point out the wastebasket behind you. If the register next to mine is not in use, you have an unobstructed shot at a trash can.
Be wary, though. Underneath the register are two bins. One is red, the other blue. The red one is a built-in bin lined with a clear bag. The blue one is a Rubbermaid container, probably not unlike the one you’re buying today.
The red one is for trash, and the blue one is for hangers.
If the red one is empty, or has only papers in it, it’s a reasonable mistake. If the red one is full of litter and garbage, well, people overlook things. It’s an easy mistake to make, but still an unpleasant one.
See, we reuse hangers. You’re allowed to keep them, if you like; just ask and they’re yours. But the ones you don’t take home end up back on the racks.
Now, when you throw out that last half-inch of Pepsi, or the used tissue, or the wad of gum, imagine that applied directly to the pretty sweater you’re buying. Yeah.
Of course, I have slightly more selfish motives. After all, Target employees – often cashiers – have to empty the hanger bins, which generally means dumping them from one bin to the other, and digging the strays by hand. Now, this shouldn’t be a big deal, and usually isn’t. But where there’s half a soda in there, it could end up on the floor and our clothes – and maybe yours, if you’re standing too close. And if it’s a dirty tissue or gum… We get to wear gloves when we deal with trash. Hanger bins aren’t supposed to have trash in them, so no gloves.
Disgusted? Me too. Red is trash. Blue is hangers.
Be wary, though. Underneath the register are two bins. One is red, the other blue. The red one is a built-in bin lined with a clear bag. The blue one is a Rubbermaid container, probably not unlike the one you’re buying today.
The red one is for trash, and the blue one is for hangers.
If the red one is empty, or has only papers in it, it’s a reasonable mistake. If the red one is full of litter and garbage, well, people overlook things. It’s an easy mistake to make, but still an unpleasant one.
See, we reuse hangers. You’re allowed to keep them, if you like; just ask and they’re yours. But the ones you don’t take home end up back on the racks.
Now, when you throw out that last half-inch of Pepsi, or the used tissue, or the wad of gum, imagine that applied directly to the pretty sweater you’re buying. Yeah.
Of course, I have slightly more selfish motives. After all, Target employees – often cashiers – have to empty the hanger bins, which generally means dumping them from one bin to the other, and digging the strays by hand. Now, this shouldn’t be a big deal, and usually isn’t. But where there’s half a soda in there, it could end up on the floor and our clothes – and maybe yours, if you’re standing too close. And if it’s a dirty tissue or gum… We get to wear gloves when we deal with trash. Hanger bins aren’t supposed to have trash in them, so no gloves.
Disgusted? Me too. Red is trash. Blue is hangers.
Sunday, August 13, 2006
Lights
Above every register at Target is that register’s number. Each cashier has two light switches. The “Bottom Light” controls the register number. The “Top Light” controls the beacon above it.
The Bottom Light is easy. If it is on, the number is lit up and the register is open. If it is off, the register is closed. It doesn’t matter where the cashier is, how many people are in line, or how many items you have (Express Lanes are a topic for another day).
So, let’s say there are two registers. One has its Bottom Light on, there is no line, and the cashier is standing in the lane straightening things up. The other has its light off, there are two people in line, and the cashier is ringing up purchases.
The first lane is the one you want. Open and no line, versus waiting in line to be told you have to move. This might seem obvious, but day after day, guest after guest makes the opposite choice. Now you know.
But wait, you might say. That register is clearly open, because the cashier is serving guests.
What happens with that is: when we close our lanes, we cannot simply kick out anyone who is already in the line. On the other hand, if we do not turn off out light until the lane is clear, we will be there forever. So, we shut off our lights, serve the people currently in our line, and do not allow anyone to join the line. People sneak in, of course, but they are not welcome, so please do not do that.
Now, the Top Light. The Top Light is a signal to the GSTL (Guest Service Team Leader) that the cashier needs help. If the Top Light is on, there’s a problem. It could be anything. The Top Light goes on if the register needs pennies, if an item needs a price check, if there’s a dispute with a Guest, if the cashier is about to take a break… pretty much anything. Because of this, if two lines are the same length and one has the Top Light on, go with the other. There might be a problem that could hold up the line – especially since the GSTLs are very busy and can take several minutes to even notice the Top Light.
To summarize: a register with the Bottom Light on and the Top Light off is open. A register with both lights on is open but potentially troubled. A register with both lights off is closed (regardless of its activity). A register with the Bottom Light off but the Top Light on is weird, but not unheard of (for instance, a cashier about to go on break might need a price check).
Hopefully, this will make your shopping experience a bit smoother.
The Bottom Light is easy. If it is on, the number is lit up and the register is open. If it is off, the register is closed. It doesn’t matter where the cashier is, how many people are in line, or how many items you have (Express Lanes are a topic for another day).
So, let’s say there are two registers. One has its Bottom Light on, there is no line, and the cashier is standing in the lane straightening things up. The other has its light off, there are two people in line, and the cashier is ringing up purchases.
The first lane is the one you want. Open and no line, versus waiting in line to be told you have to move. This might seem obvious, but day after day, guest after guest makes the opposite choice. Now you know.
But wait, you might say. That register is clearly open, because the cashier is serving guests.
What happens with that is: when we close our lanes, we cannot simply kick out anyone who is already in the line. On the other hand, if we do not turn off out light until the lane is clear, we will be there forever. So, we shut off our lights, serve the people currently in our line, and do not allow anyone to join the line. People sneak in, of course, but they are not welcome, so please do not do that.
Now, the Top Light. The Top Light is a signal to the GSTL (Guest Service Team Leader) that the cashier needs help. If the Top Light is on, there’s a problem. It could be anything. The Top Light goes on if the register needs pennies, if an item needs a price check, if there’s a dispute with a Guest, if the cashier is about to take a break… pretty much anything. Because of this, if two lines are the same length and one has the Top Light on, go with the other. There might be a problem that could hold up the line – especially since the GSTLs are very busy and can take several minutes to even notice the Top Light.
To summarize: a register with the Bottom Light on and the Top Light off is open. A register with both lights on is open but potentially troubled. A register with both lights off is closed (regardless of its activity). A register with the Bottom Light off but the Top Light on is weird, but not unheard of (for instance, a cashier about to go on break might need a price check).
Hopefully, this will make your shopping experience a bit smoother.
Sunday, August 06, 2006
Doors
I work at a Target Greatland, which basically means we sell groceries and frozen food but don’t have the all-out stuff like a deli or a butcher. There are a limited number of layouts for Target Greatland, and the layout of my store is a fairly common one.
If you face Target with your back to the parking lot (not something I recommend on a busy day), you will see three doors: Blue to your left, Employees-Only in the middle, and Green to your right. You can’t get enter through the middle door without being buzzed in.
You can go in through either the Blue or the Green door. The easiest route is to go in through the door closest to where you parked. However, if you do this, be sure to remember which door you are using; it will make finding your car so much easier.
If you go in through the Blue door, you will find Food Avenue (the Taco Bell and Pizza Hut) on your right and HBA (health and beauty – I’m not sure what the “A” stands for) on your left. Right in front of you will be shopping carts, and right behind them is “See Spot Save,” or what used to be known as the Dollar Spot. They had to change the name because some of the items are now 2 for $5.
If you look at the wall to your left, you’ll notice a blue squiggle of neon light on the wall. This is Blue World.
Now, if you go in through the Green door, electronics will be on your right, and Guest Service will be on your left. Directly in front of you will be more shopping carts, and behind that is what we call “the other cartwell.” Here you’ll find semi-seasonal stuff; right now they’re pushing picnic food. Greeting cards are beyond this. If you look at the wall to your right, there is a Green neon light squiggle. This is Green World.
When you get in line, it can’t hurt to try to find a lane near the door through which you entered. It’s not necessary, of course, but if you’re buying huge things, it makes it a little easier on the cart attendants who will be putting your purchase into your car.
Now, at the beginning of the day, there are more cashiers on the lanes near Blue World; by the end of the day, the cashiers have been moved down to Green World. This is only important right around closing: after the store closes, but before all the shoppers have been pushed out, the Blue door is locked, and Guests have to leave through the Green door. So if you’re planning to shop right before closing, it’s smart to park by the Green door.
Now, just as you may enter through either door, you may leave through either door. There is no rule or device that mandates you enter through one and leave through the other. In fact, it’s easier on everyone involved that you leave through the door through which you entered.
These hints may seem obvious, but I’m asked about them every day. Hopefully, you'll find them useful next time you go shopping.
If you face Target with your back to the parking lot (not something I recommend on a busy day), you will see three doors: Blue to your left, Employees-Only in the middle, and Green to your right. You can’t get enter through the middle door without being buzzed in.
You can go in through either the Blue or the Green door. The easiest route is to go in through the door closest to where you parked. However, if you do this, be sure to remember which door you are using; it will make finding your car so much easier.
If you go in through the Blue door, you will find Food Avenue (the Taco Bell and Pizza Hut) on your right and HBA (health and beauty – I’m not sure what the “A” stands for) on your left. Right in front of you will be shopping carts, and right behind them is “See Spot Save,” or what used to be known as the Dollar Spot. They had to change the name because some of the items are now 2 for $5.
If you look at the wall to your left, you’ll notice a blue squiggle of neon light on the wall. This is Blue World.
Now, if you go in through the Green door, electronics will be on your right, and Guest Service will be on your left. Directly in front of you will be more shopping carts, and behind that is what we call “the other cartwell.” Here you’ll find semi-seasonal stuff; right now they’re pushing picnic food. Greeting cards are beyond this. If you look at the wall to your right, there is a Green neon light squiggle. This is Green World.
When you get in line, it can’t hurt to try to find a lane near the door through which you entered. It’s not necessary, of course, but if you’re buying huge things, it makes it a little easier on the cart attendants who will be putting your purchase into your car.
Now, at the beginning of the day, there are more cashiers on the lanes near Blue World; by the end of the day, the cashiers have been moved down to Green World. This is only important right around closing: after the store closes, but before all the shoppers have been pushed out, the Blue door is locked, and Guests have to leave through the Green door. So if you’re planning to shop right before closing, it’s smart to park by the Green door.
Now, just as you may enter through either door, you may leave through either door. There is no rule or device that mandates you enter through one and leave through the other. In fact, it’s easier on everyone involved that you leave through the door through which you entered.
These hints may seem obvious, but I’m asked about them every day. Hopefully, you'll find them useful next time you go shopping.
Sunday, July 30, 2006
Team Members
Laura Grow is a graduate student at NYU, working on her Masters in Journalism. She has worked at Target every summer and some winters since 2001, and has racked up a long list of lessons she looks forward to imparting upon her guests. In addition to running Attention, Shoppers!, she writes at Reviewing Whatever.
Laura's posts:
Doors
Lights
Trash
The Belt
Laura's posts:
Doors
Lights
Trash
The Belt
Welcome
If you're reading this, you probably got here from Reviewing Whatever, and I welcome you.
This blog is a place where consumers can pick up a few tips from people in service and retail jobs. There may be snark, but it will be good-natured -- after all, no one wants to get fired!
I will be opening this blog up for submissions, but the requirements are both strict and arbitrary; first of all, I have to actually know you in real life. There are others, of course, but if you don't meet that one, we don't even need to get into the others. Sorry.
My next post will be updated as necessary. This will be the biographies of the people who submit. After all, it may just be another blog, but a writing credit is a writing credit.
Enjoy!
This blog is a place where consumers can pick up a few tips from people in service and retail jobs. There may be snark, but it will be good-natured -- after all, no one wants to get fired!
I will be opening this blog up for submissions, but the requirements are both strict and arbitrary; first of all, I have to actually know you in real life. There are others, of course, but if you don't meet that one, we don't even need to get into the others. Sorry.
My next post will be updated as necessary. This will be the biographies of the people who submit. After all, it may just be another blog, but a writing credit is a writing credit.
Enjoy!
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